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Refund & Returns Policy

We want every order to meet your expectations. If something is wrong, contact us and we’ll make it right.

Eligible returns

  • Unopened products in original packaging may be returned within 30 days of delivery for a refund of the product cost. Original shipping is non-refundable.
  • Damaged or defective products are eligible for a full refund including shipping. Report within 48 hours of delivery with photos and your order number to support@certifiedpeptides.health.
  • Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Not eligible

  • Opened or used products, except in cases of confirmed quality issues.
  • Products lost in transit are handled separately under our shipping protection — see the shipping policy.

Questions? Contact us.